SERVPRO of Walnut Creek / Clayton Employee Photos

Rich Cervantes

Rich Cervantes

Rich Cervantes is the Production Manager here at SERVPRO of Walnut Creek/Clayton. He has been with the SERVPRO family for over 3 years. Rich has several years of experience in the restoration industry and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning Technician. Rich has always gone above and beyond with each job and every customer he is in contact with. We are so very lucky to have him part of our SERVPRO family. 

Shawna Gall

Shawna Gall

Shawna Gall is the Office Manager here at SERVPRO of Walnut Creek and Clayton. She has several years experience working in the Restoration industry and has completed the Employee Certified training program (ECTP).

Shawna has been with us since March, 2014 and we are so grateful to have such a strong, dedicated and caring woman running our office. The commitment she has to manage, support and tend to all around her is nothing short of amazing. She is the one always there making sure every customer, vendor, and employee is taken care of as well as every job is fulfilled with the highest of expectations.

Winona Lamb

Winona Lamb

Winona Lamb is our Lead Technician for Fires, cleaning, and pack outs here at SERVPRO of Walnut Creek/Clayton. She has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration. Winona has been apart of our SERVPRO family for 2 years now. A comedian in another life, Winona will have you laughing out loud within minutes of talking with her, bringing an energy in this office we couldn't live without. Thoughtful, hard-working and direct are a few more words to describe Winona. Going above and beyond with every job and customer we are very lucky to have her in our SERVPRO family.

Frank Chamblee

Frank Chamblee

Frank is a Technician at SERVPRO of Walnut Creek/Clayton. He has several years of experience in the Fire and Water Restoration industry and has completed the Employee certification employee program. Frank has been with us since August 2016. Hard working, dedicated and easy-going are just a few other attributes that best describe Frank. Always a joy to be around and willing to help anyway he can, we are very lucky to have Frank with us.

Donna Stapleton

Donna Stapleton

Donna Stapleton is our Office Project Manager here at SERVPRO of Walnut Creek and Clayton. She has completed the Employee Certified training program (ECTP) and is a veteran in the Restoration industry. Crossing all T's, dotting all I's Donna makes sure every job we receive not only runs smoothly but is given the focus and attention it requires and deserves. One of the sweetest, most compassionate individual we have ever had the pleasure of knowing we are so very lucky to have her a part of our SERVPRO family.

Veronica Plummer

Veronica Plummer

Veronica is our Sales Marketing Manager here at SERVPRO of Walnut Creek and Clayton. She has several years of experience marketing in the Fire & Water Restoration industry and has completed the Employee certification training preogram (ECTP). Veronica has been with us since February 2015 planning events, website management, building and maintaining relationships with all companies and individuals we have the pleasure of working with and preparing Emergency Ready Programs (ERP's) are just a few services Veronica takes care of here at SERVPRO of Walnut Creek/Clayton.  

Nick Sheperd

Nick Sheperd

Nick Sheperd is our Project manager at SERVPRO of Walnut Creek/Clayton. He has been with us since March 2014 and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician & Carpet Cleaning Technician. Where do we begin with Nick! He truly does define what it means having a 2nd family with your coworkers. Practically living at our office, ready for any emergency no matter the time of day or night Nick is there. A mentor to our techs, hard working and dedicated to making sure all customers are not only informed with all that we do on the current job but also educated with the restoration industry in case of any future emergency.   

Jeremi Hoover

Jeremi Hoover

Jeremy is a Technician here at SERVPRO of Walnut Creek and Clayton. He has several years of experience in the Fire & Water Restoration industry and has completed the Employee certification training program (ECTP). Jeremi has been with us since March 2017.

Shane Reza

Shane Reza

Shane Reza is a Production Manager here at SERVPRO of Walnut Creek/Clayton. He has over 12 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning Technician

Lucinda Sartor

Lucinda Sartor

Lucinda is our newest Admin. Asst. here at SERVPRO of Walnut Creek and Clayton. She is new to the Restoration industry and we are very lucky to have her join the SERVPRO family. She has completed the Employee Certified training program (ECTP).

Jason Trujillo

Jason Trujillo

Jason is a technician here at Walnut Creek/Clayton. He has several years experience in the restoration industry and has completed the Employee certification training program (ECTP). Hard working, respectful and always fun to be around are a few characteristics of Jason. He has been with us since August 2017 and adds so much more to our SERVPRO family. We are very lucky to have him. 

Jeff Mueller

Jeff Mueller

Jeff is a technician here at Walnut Creek/Clayton. He has several years experience in the restoration industry and has completed the Employee certification training program (ECTP).